A Disengaged Employee Costs What? Connecting the Dots

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Wednesday, September 15, 2021
2:00 PM - 3:00 PM (EDT)
Online Training Opportunity

Event Details

A Disengaged Employee Costs What? Connecting the Dots between Employee Success and Your Financial Performance.

Team members who are both high performing and satisfied with their work are considered ‘engaged’. These are the employees you want running your apartment communities: they’re enthusiastic, energetic, and eager to contribute. And, they’re good for the bottom line! It’s indisputable that teams with higher overall employee engagement and lower active disengagement perform at higher levels. According to Gallup, companies in the top quartile of engagement achieve superior customer satisfaction, higher productivity, better employee retention, fewer accidents, and 21% higher profitability. And those who aren’t engaged? It isn’t pretty. Join us as we explore the financial impact your dissatisfied employees are making on your company’s profits… and the Top 3 Tactics you can use to turn it around.

  • Understand the negative financial impact of disengaged employees
  • How to discover what matters most to your employees
  • Tactics to boost engagement… and therefore profitability

For More Information:

Cory Luster
Cory Luster
IROP Director of Education and Membership First Coast Apartment Association

About your Speakers

Kara Rice has spent more than 25 years in the multifamily industry in roles ranging from Leasing Consultant to CIO, with an emphasis on employee development. In 2019, she joined a team of innovators to launch Swift Bunny, where she serves as Chief Communications Officer. Previously, she co-founded Grace Hill where she oversaw the company’s eLearning curriculum and helped create a work culture renowned for innovation, enthusiasm, and camaraderie. Kara is passionate about education, team performance, career satisfaction, and employee motivation. She is a frequent presenter at industry conferences and has taught numerous NAA designation courses including CAM and NALP. She is also a licensed FL real estate sales associate and owner of rental property. Born and raised in the Boston area, Kara now roots for the Red Sox from her home in South Florida where she and her husband are raising their three children and dodging hurricanes.

Jen Piccotti loves discovering the story that data tells. As the Chief Learning Officer of Swift Bunny, she loves sharing her unique and actionable insights on the latest trends in employee engagement, customer satisfaction, organizational communication, process improvement, and reputation management. Join Jen as she serves up the latest “What” with a delicious side of “Why” and “How.”