5 Sensory Impacts: The "Secret Sauce" to Total Team Success
One of the deepest needs in our humanity is a community connection. Human connection is one of the most rewarding elements in life, and has the power to deepen the moment, strengthen the bonds between people, inspire change, and build trust. Our sensory system interprets and creates the perception of the world around us. Human connection is a choice, an intentional plan, a practiced skill, and the “secret sauce” to total team success. So while the pandemic protocol separated us, and our current socio-economic climate highlights the divisions between us, there has never been a more critical time for us to build authentic relationships. Each sensory choice we make guides and directs the quality of our interactions. Toni will show you how to create conditions for human connection throughout the resident experience by intentionally practicing five human sensory impacts: voice, hearing, messaging, energy and tone.
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About Toni Blake:
Toni Blake was honored with the MultifamilyPro Industry Legend Award in 2008 and tours with the Apartment All Stars. She presents across the US, Canada, Europe and is the only Professional Industry Comedienne preforming on many top US comedy stages. She is a co-author of “The Complete Guide to Leasing Apartments” and featured in industry trade magazines. She's toured over 50 cities each year for 30 years inspiring thousands of industry professionals