LEGAL OR NOT by Brian Wolk, Heist, Weisse and Wolk, P.A. Q We are experiencing huge problems with one of our residents, including playing loud music, an unauthorized pet cat and an unauthorized occupant. We prepared a Seven-Day Notice of Noncompliance with Opportunity to Cure. As we expected,... Continue Reading
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In this issue... Ronnnie's Race Pictures Put On Your Power Suit (Why I Wear Purple) Get the Service Team Involved in the Budget Process 2018 FCAA Annual Tradeshow Announcement Holiday Party Pictures January Dinner Meeting Pictures ...and more! View Issue Continue Reading
LEGAL OR NOT by Brian Wolk, Heist, Weisse and Wolk, P.A. Q: Our company owns four small apartment communities, and the owners have now instructed our residents to pay their rent by mail, as we eliminated our on-site management offices. The address is our corporate office, which is located... Continue Reading
In this issue... FAA Maintenance Mania Pictures Mobile Marketing Prevent Curb Appeal Creep Oktoberfest Pictures 2017 Premier Sponsors Learning the Tricks of the PC Trade ...and more! View Issue Continue Reading
LEGAL OR NOT by Brian Wolk, Heist, Weisse and Wolk, P.A. Q: I moved to Florida from Montana last month. I am very unhappy with the marketing efforts of my apartment community. When I lived in Montana, we used very creative marketing tools to get prospects in the door. For example, we offered... Continue Reading
In this issue... Bowl-A-Palooza Pictures Tenant Maintenance - What's in the Contract? HUNGER GANES - Canned Food Drive Becoming an Extraordinary Salesperson Legal or not? Holiday Party Announcement ...and more! View Issue Continue Reading
LEGAL OR NOT, by Brian Wolk, Heist, Weisse & Wolk, P.A. Q: Due to some recent business closings in our city, our apartment community served a large number of 3-day notices this month. The rent is due on the first of the month, and according to our lease, the late fee is triggered on the... Continue Reading
In this issue... Transformational Thinking - Same Old Stuff, New Approach July Dinner Meeting Pictures Legal or not? Strategic Questions Increase Sales What Happened to "You're Welcome"! Summer Sizzler Pictures ...and more! View Issue Continue Reading
LEGAL OR NOT by Brian Wolk, Heist, Weisse and Wolk, P.A. Q: Last month we filed an eviction, and the resident entered our leasing office the next day and paid the rent that was owed, using money orders, which we accepted. We called our attorney a few days later and told him to stop the... Continue Reading
In this issue... Resident Complaints = A 2nd Chance 12th Annual Charity Poker Run Pictures Growing Your Own! Legal or not? A Clean Environment Has Positive Psychological & Health Effect On Customers and Employees Industry Resource Guide Circle of Excellence Award Winners! ...and more! View... Continue Reading
LEGAL OR NOT by Brian Wolk, Heist, Weisse and Wolk, P.A. Q: One of our residents has been residing in an apartment home that has been nothing but trouble from the start. Since the resident moved in, the microwave broke down, the freezer malfunctioned, the toilet sprung a leak, not to mention... Continue Reading
In this issue... Does your Customer Service Step up? How to Motivate Your People to Always be Learning Peggy's Retirement Party Pictures 10 Things That Make A Boss Great To Work For Maintenance Mania Winners & Pictures Elevate Before They Evacuate ...and more! View Issue Continue Reading